Method
Building is the easy part. Knowing where it pays is the work.
Every owner has been pitched. Few have been shown which hours in their own week it would win back. That's where we start.
6 departments, 1 question
The work nobody wants to do turns up everywhere. In each place, we ask where the hours go.
- Finance: the close, bank matching, receipts chased by hand.
- Sales: enquiries answered late, follow-ups run on memory.
- HR: application piles, starter paperwork, expiring licenses.
- Operations: supplier dates, schedules, orders chased one by one.
- Customer service: the shared inbox and its two-minute requests.
- Marketing: reports rebuilt by hand, sources nobody can judge.
The same patterns repeat in staffing, accounting, insurance and distribution. Construction, manufacturing, wealth management and home health show them too.
We count before we build.
We follow three or four chains from start to finish. An enquiry to a client. A bank line to a closed month. An application to a hire.
Each chain stalls in one place. Usually a person is reading, sorting or chasing by hand.
We count the hours at that spot. The biggest count goes first. Most firms start with one department and one job.
5 kinds of work it does well
Work that is heavy on reading and shaped by rules. For example:
- matching a bank line to the invoice behind it;
- reading eighty applications and finding the fifteen that meet the brief;
- noticing a dated promise inside a sent email;
- drafting a first follow-up for a person to approve;
- seeing a client's rhythm change, and saying "worth a look".
A good assistant could do each one, given the hours. The hours are what it gives back.
5 kinds of work it doesn't
- judgment calls you'd never hand over;
- processes that already run fine;
- gaps that are really a missing policy or a missing hire;
- volumes too small to repay the build;
- data too messy to read reliably today.
We'll tell you when AI is the wrong answer. Often the fix is a checklist, a clear owner or a tool you already pay for. We'd rather say so than build what you don't need.
What we build reads, counts and warns.
A person approves every message before it goes out. If a figure might be off, it says "worth a look" and stops there.
It never acts in your name. It never moves money. It never decides for you.
The first conversation: 1 hour, 0 access, free
It's with one of our co-founders. Here is what it involves:
- No access. We don't ask for your systems or your mail.
- No homework. There's nothing to send ahead.
- Your whole list. Bring every problem, not just the first one.
- Your week. Where work waits, who chases, what lands at night.
- Plain names. Each item leaves marked worth doing, or not worth it.
There's no pitch at the end. If nothing on the list is worth building, you'll hear that. If something is, the next step is yours.
Where you end up
You use AI where it counts and ignore the rest. Your people spend their week on the work that needs them.
1 conversation. About an hour. Free.
It's with one of our co-founders. It needs no access and no preparation.
A person answers every request, usually within one working day.